Led UX across a portfolio of 10 hair extension brands. Built a unified design system from the ground up, established a company-wide research program, and launched 8 brand websites — more than doubling team production speed.
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Redesigned an enrollment flow that was actively working against its own users — irrelevant steps, no mobile support, high drop-off. Reduced abandonment by 46% within one quarter of launch.
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Reps were losing sales to competitors while waiting days for design revisions. Led UX on a real-time 3D uniform customizer — giving reps the ability to close deals in the room, on the first visit with the coach.
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Open to new opportunities — UX Design Lead, Senior Product Designer, and the right team.
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